This program is tailored for frontline staff in the hospitality sector who are directly dealing with customers and guests, such as front desk operators, waiters, attendants, and housekeepers
•Creating a First Impression
This program is designed for kitchen staff only, it is a comprehensive program aiming to develop their culinary skills, including kitchen safety, hygiene, and elimination of any contamination hazards.
•Food Service Sanitation
•Food Contamination & Food-borne Illnesses
•Food Storage & Refrigeration
•Kitchen First Aid
•Kitchen Accounting & Inventory
This program is designed for bartenders only, it is a comprehensive program aiming to develop their skills in mixology and flair, while increasing their soft skills behind the bar.
•Understanding Spirits, Beers, Liqueurs & Wine
•Charisma Behind The Bar
•Free Pouring & Speed
This program is designed to equip employees in the hospitality sector with the adequate linguistic skills to deal with foreign guests and colleagues in English.
•General English (True Beginner – Advanced Level)
•English for F&B
•English for Housekeeping
•English for Reception
•English for Reservations
In the healthcare field, there is a difference between “treatment” and “care”. In this program, we ensure that staff in the medical field are well equipped with the necessary soft skills to deal with patients in their workplace.
•Discretion and Confidentiality